ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

2/5

2020-05-04

Not allowed to shop without a mask, they had no masks and no idea where to get them!

"Idiotic to expect customers to adhere to a specific dress code because of their PC fears when it was not even required of them. I will think twice about shopping at their stores again just be able to avoid future PC moves like this that just ruin my day and shopping experience. Isn't it enough that I support local businesses by paying much higher prices? and for what? The privilege to deal with people afraid of their own shadow. No thanks!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-04-29

Good people

"Sensitive to today's pandemic. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-04-16

Helmet shopping

"Its been a crazy time and was pleasantly surprised to see Cycle Gear open. We were helmet shopping for my girl and we had a great experience. We felt terrible that each helmet we touched had to be sanitized by the employees. They didn't without any push back. We found them to be patient and helpful. Many choices on helmets and reasonably priced. We will shop there again."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-04-04

Great customer service

"Wonderful staff and great customer service. Good selection of parts and gear."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-14

Very good attention

"The Sales person (was lady) was very knowledgeable and answered all my questions regarding the Phone holder and USB ports for my motorcycle. Very nice, thank you!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
2/5

2020-03-10

Order lost in the Abyss

"First time customer. Ordered two Roland Sands Designs jackets. One was discounted deeply and the vest was full price. The discounted jacket worked out nicely yet showed up outside of the two day shipping window. The vest I really wanted has yet to show up. I ordered online and had them both shipped to my local cycle gear hoping for an easier process. I’ve had to call the store three times in a 7 day period. Their response is basically blaming it on UPS. They said they would get back to me. Cycle Gears getting back was basically offering to send a different vest or refund me. Neither went above or beyond the disappointment and corporate failure Cycle Gear showed to this first time customer and avid biker and buyer. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-03-09

Two thumbs up

"Alysha had been so helpful. Very detail-oriented regarding the products. Even gave very good suggestions. Will definitely be my mc go-to store."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-03-02

Always a great experience

"Everyone is always very friendly, knowledgeable and helpful whenever I need it. Always being able to provide helpful advice and tips. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-03-01

Staff

"The staff was very helpful in getting the gear I need"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-02-17

Great service and selection

"Very helpful staff and great selection of helmets which is what I was there for. "


Verified
5/5

2020-01-02

Great customer service!

"Made sure we had what we needed no matter what effort it took."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-11-25

Good to still have a local brick & mortar store in this age

"no big thang. good selection, fair prices and fine folks working there."


Verified
5/5

2019-08-24

Excellent gear, good service.

"The quality of the gear they have is top notch, even the less expensive stuff, the service is great without being suffocating. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.
Return service rating.

Verified
5/5

2019-09-04

Great first experience

"Great first experience at the Cycle Gear in Lynnwood. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?

Verified
2/5

2019-08-26

Not Helpful

"The sales person was not very helpful. I was buying a helmet. Limited sizes and colors for what I wanted to spend for riding class. If I start riding again probably will buy online. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.